Policy

Welcome to BRATMODE ★ Please take a moment to read our store policies before placing your order.

1. PAYMENT POLICY

  • We accept online payments through UPI and bank transfers.

  • Accepted payment methods include Google Pay (GPay), PhonePe, Paytm and other UPI apps.

  • Partial Cash on Delivery (Partial COD) is also available.

2. RETURN & EXCHANGE POLICY

  • All sales are final. We do not accept returns or offer refunds.

  • Products are eligible for exchange only if the item received is damaged.

  • Please contact us with details and photos of the damaged product so we can assist you.

3. SHIPPING & DISPATCH

  • All orders are processed and dispatched within 24 hours of being placed.

  • Once your order is shipped, tracking details will be shared via mail/phone number/DM.

  • We work hard to get your favourite pieces delivered to you as quickly as possible!

4. DELIVERY TIME

  • The usual delivery time is approximately 4–10 days.

  • Delivery timelines may vary depending on your state, city, location and delivery PIN code.

  • Remote locations may require additional delivery time.

5. COURIER PARTNERS

We ship our orders through trusted courier services such as:

  • Delhivery

  • India Post

  • Shiprocket

The courier partner is selected based on your delivery PIN code and service availability.

6. A LITTLE NOTE 

Please make sure to provide the correct shipping address, contact number and PIN code while placing your order to avoid delivery issues.

Thank you so much for shopping with us and supporting our small business. Every order means the world to us!

With love,
TEAM BRATMODE ♡